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Retail

Proactive incident response solutions for storefronts, shopping centers, and malls.

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Overview

Creating a safe shopping and working environment is vital to the success of any individual store, national chain, or franchise. With Swift911™, retailers can automatically create and launch critical alerts to consumers and employees within minutes.

retail shopping mall center
  • Two-Way Voice & Text Voice & text response capabilities confirm all recipients have received the alert.

  • Mobile Apps Create and send mass notifications from anywhere, at any time.

  • Inbound Hotlines Easily share important news and updates with consumers.

Details

Whether it's a product recall that affects consumer safety, a building lockdown, or a severe weather alert, retailers of all sizes need to have a way to communicate quickly. SwiftReach helps businesses improve emergency alerting and response in any crisis.

Benefits
  • Increase Consumer Safety
  • Recover quickly with more effective disaster management.
  • Upgrade Business Continuity Plan
  • Customers appreciate receiving real-time information during critical events.
  • Reduce Staff Overload
  • From mobile apps to automated weather alerts, Swift911™'s comprehensive feature set is available to every customer with unlimited usage.
  • Protect Brand Reputation
  • Packed Full of Features
Features
  • From one intuitive interface, retailers can easily send alerts via voice, text, email, social media, and RSS.
  • Conference Calling
  • Recipients can sign up through the Swift911™ public app, via the web portal, or simply send a text.
  • Robust Reporting
  • Send alerts in the recipients' preferred language using the multi-lingual translation tool.
  • Automated Weather Alerts
  • Allows users to alert consumers and employees within a defined geographic location.
  • Flexible Contact Management
  • Enable direct communication between security personnel, shoppers and retail employees.
Uses
  • Incident Management
  • Vandalism, armed robberies, violent crime.
  • Business Continuity Plans
  • Lockdown, active shooter, fire drills, power outages.
  • Product Recall Notifications
  • Tornadoes, hurricanes, fires, flooding, severe storms.
  • Data Breach and Security Threats

Interested? Contact us!