Overview
Emergency alert systems are crucial to effective incident management, and play a significant role in communicating critical information to customers, employees, and the public.
-
GIS Mapping Geo-target alerts to specific locations by drawing a polygon or using a radius around an address.
-
Inbound Hotlines Easily share important information with customers and reduce inbound call congestion.
-
Detailed Reporting Full message delivery reports are available in real-time, and detail the status of each contact attempt.
Details
Whether it’s a water main break, power outage, gas leak, or any other critical event, utility companies must get the word out to affected customers quickly. Swift911™ and Rave Alert™ make it easy to create and send messages to a defined population with unmatched speed and reliability via voice, text, email and social media.
- Improve Emergency Response Times
-
Real-time visibility and control over the entire message delivery process.
- Ensure Employee, Customer & Public Safety
-
Recover quickly with more effective disaster management.
- Enhance Customer Communication Strategy
-
From mobile apps to automated weather alerts, our comprehensive feature set is available to every customer with unlimited usage.
- Reduce Staff Overload
- User-Friendly Mass Notification Tools
- Maintain Business Continuity
- Packed Full of Features
-
From one intuitive interface, utility companies can easily send alerts via voice, text, email, social media, and RSS.
- Integrated Two-Way Communication
-
Customers can sign up by downloading the mobile app or accessing the web portal.
- Flexible Contact Management
-
Outbound emergency conference calling - Get employees, remote workers & management on a call bridge in seconds.
- Mobile App
-
Reach customers in their preferred language using the multi-lingual translation tool.
- Incident Management
-
Tornadoes, hurricanes, fires, flooding, severe storms.
- Industrial Disasters & Outage Notifications
-
Gas leaks, water main breaks, or power outages.
- Routine Maintenance & Road Closures
- Disaster Recovery Updates