MAHWAH, NJ – SwiftReach Networks has announced the acquisition of Los Angeles-based telecommunications company Dial800, a market leader in real-time call performance, routing and tracking solutions. This deal is the company’s third acquisition in the last two years.
Dial800 offers a robust suite of detailed call analytics tools designed to maximize sales and marketing ROI through intelligent call routing services. With the highest-ranked customer portal in the industry, Dial800’s blue-chip customer base also benefits from one of the largest banks of memorable toll-free 800 numbers proven to increase response rates from call-driven marketing campaigns.
“The acquisition of Dial800 is another vital step forward for SwiftReach,” said Kevin Alward, SwiftReach CEO. “Their sophisticated solution adds significant value to our best-in-class communication platforms, while ensuring we continue to serve our customers with the addition of complementary products to our growing portfolio.”
SwiftReach owns and operates a complete telephony network, the SwiftReach Notification Delivery Network (SwiftReach NDN™). This highly secure and fully redundant network employs eight data centers in the US and Canada and provides industry-leading access and control to multiple carriers in real-time.
“SwiftReach provides us with a very powerful and stable service backbone that will allow us to offer faster and even more reliable telecom services to our clients,” said Mike Mezzanotte, Senior Vice President of Business Development at Dial800. “This is an exciting partnership that strengthens our commitment to remain an ever-evolving technology company.”
In 2016, SwiftReach announced its acquisition of Alert Solutions, a leading provider of cloud-based multi-channel messaging and communication solutions, and International Telcom LTD, a fully-integrated toll-free service provider offering both traditional 800 services with online call management and tracking.
SwiftReach currently supports more than 30,000 customers worldwide including a proud portfolio of Fortune 500 clients.