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Swift800

Toll-Free Enhanced Routing Platform with Unmatched Call Delivery Performance

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Overview

With the Swift800™ Toll-Free platform, your business can increase calls, route more efficiently, and reduce carrier costs while providing the highest level of call quality and reliability.

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  • Enhanced Reliability and Redundancy The SwiftReach NDN™ (Notification Delivery Network) is a carrier-grade telecom switching infrastructure interconnected to 20+ carriers across four data centers.

  • Flexible Routing Options Route calls based on caller location, dialed number, time-of-day and day-of-week.

  • Significantly Reduce Operating Costs No need to over-burden your staff or PBX as Swift800™ takes calls off your network and routes appropriately.

Details

No need to over-burden your staff or PBX as Swift800™ takes calls off your network and routes appropriately.

Benefits
  • Memorable toll-free numbers can increase response by 25% or more.
  • All-in-One Business Number Management
  • Instantly see inbound call data via online call management software.
  • Corporate and Localized Billing Models
  • Customize each advertisement with a trackable toll-free number.
Features
  • Live Operator Transfer, Pre-Recorded Announcements, Multi-Language audio menus.
  • Territory/Location Routing
  • Configure separate routing rules based on call criteria, origination, and time of day.
  • Customizable IVR
  • Even or percentage-based call distribution among locations.
  • Call Recording
Uses
  • Track advertising performance with campaign reporting.
  • Assign individual numbers to each marketing campaign.
  • Franchise Locator
  • Provide interactive call menus for your customers to access information.
  • Multi-Location Routing
  • Evenly distribute calls across a group of phone numbers.

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